Privacy Policy
WHY THIS PRIVACY AND PERSONAL DATA PROTECTION POLICY?
This Policy aims to inform the Clients/Users of “Casa Sol Nascente” about the general rules of privacy and processing of personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
“CASA SOL NASCENTE” respects best practices in the field of security and protection of personal data, having taken the necessary technical and organizational measures to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.
“CASA SOL NASCENTE” is committed to the protection and confidentiality of personal data, having adopted the measures it considers appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that belong to the respective data subjects.
What does this policy cover?
This Policy applies exclusively to the collection and processing of personal data for which “CASA SOL NASCENTE” is responsible, within the scope of the services and products made available to its Clients/Users and in all situations where personal data processing occurs.
What is personal data?
Personal data is any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.
A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to a name, an identification number, location data, an online identifier or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.
What does the processing of personal data consist of?
The processing of personal data consists of an operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
Who is responsible for data processing?
The entity responsible for processing personal data is “CASA SOL NASCENTE”, which determines the purposes and means of processing said data.
To this end, should the data subject need to contact the data controller, they may do so through the following means and contacts: https://www.casasolnascente.pt
What types of personal data are processed?
“CASA SOL NASCENTE”, within the scope of its activities, processes personal data necessary for the provision of services and/or supply of products, processing data such as email address, name and telephone number according to information provided by the data subjects.
Personal data may also be processed for marketing purposes or to promote offers of services from “CASA SOL NASCENTE”, if the respective data subject has authorized it.
If prior consent has been given by the data subject, this may be withdrawn at any time, without compromising the lawfulness of the processing carried out based on the consent previously given.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
“CASA SOL NASCENTE” collects your personal data, especially by telephone, in writing, and through its website, always ensuring, whenever necessary, the prior consent of the data subject.
Some personal data is indispensable for the execution of the contract, without which “CASA SOL NASCENTE” cannot provide the service in question.
If the data subject is not a Client/User of “CASA SOL NASCENTE”, the respective personal data will only be processed when it is made available, in which case the rules of this Policy will apply.
The personal data collected may be processed electronically and in an automated or non-automated manner, guaranteeing in all cases strict compliance with personal data protection legislation, being stored in specific databases created for this purpose and, under no circumstances, will the collected data be used for any purpose other than that for which it was collected or for which consent has been given by the data subject.
Who are the recipients of personal data?
Without prejudice to the recipients indicated throughout this Policy, “CASA SOL NASCENTE” may communicate the Client/User’s personal data in order to comply with legal obligations, especially to police, judicial, tax and regulatory bodies.
What are the purposes of processing personal data and their respective legal bases?
In general, the personal data collected is based on and intended for the management of the contractual and commercial relationship, the provision of contracted services, the adaptation of services to the needs and interests of the Client/User, especially for the purpose of accessing specific service functionalities, and for information and marketing actions.
Additionally, personal data may also be processed for the purpose of complying with legal obligations.
How long do we keep your personal data?
The length of time during which personal data is stored and maintained varies according to the purpose for which the information is processed.
Indeed, there are legal requirements that oblige us to keep the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and maintained only for the minimum period necessary to achieve the purposes that motivated its collection or subsequent processing, as defined by law.
What are your rights as a holder?
As holders of personal data, Clients/Users are guaranteed, at any time, the right to access, rectification, updating, limitation and erasure of their personal data (except for data that is indispensable for the provision of services by “CASA SOL NASCENTE” or for compliance with legal obligations to which the data controller is subject), the right to object to the use of the same for commercial purposes by “CASA SOL NASCENTE” and to withdraw consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.
How can you access, rectify, update, limit, delete, object to the processing of your personal data, or withdraw your consent?
Without prejudice to the provisions of the GDPR, the data subject may do so, directly or by written request, addressed to the respective Controller, through the contacts provided for this purpose in this document, as well as other contacts provided by “CASA SOL NASCENTE”.
How can you object to the practice of collecting leads for marketing purposes?
“CASA SOL NASCENTE” may promote new products or services to its Clients/Users, namely through telephone, email, SMS or any other electronic communication service, if the data subject has given their consent.
If the data subject does not wish to continue receiving these communications, they may withdraw their consent to the use of their data for marketing purposes at any time.
HOW CAN YOU COMPLAIN?
Without prejudice to the possibility of submitting complaints directly to “CASA SOL NASCENTE” through the contacts provided for this purpose, the Client/User may complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.
What measures does "Casa Sol Nascente" take to ensure the security of your personal data?
“CASA SOL NASCENTE” is committed to ensuring the protection and security of the personal data provided to it, having approved and implemented strict rules in this matter. Compliance with these rules is an obligation for all those who legally access them.
Given the concern and commitment that “CASA SOL NASCENTE” demonstrates in protecting personal data, various security measures, of a technical and organizational nature, have been adopted to protect the personal data provided to it against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.
Furthermore, third-party entities that, within the scope of service provision, process the Client/User’s personal data on behalf of and for the account of “CASA SOL NASCENTE”, are obliged, in writing, to implement appropriate technical and security measures that, at any given time, meet the requirements set out in current legislation and ensure the protection of the data subject’s rights (namely, the protection of privacy and personal data).
Under what circumstances is data communicated to other entities (third parties and subcontractors)?
In the course of its business, “CASA SOL NASCENTE” may use third parties to provide certain services. Sometimes, the provision of these services implies access by these entities to the personal data of Clients/Users. When this occurs, “CASA SOL NASCENTE” takes appropriate measures to ensure that the entities accessing the data are reputable and offer the highest guarantees at this level, which is duly enshrined and safeguarded contractually between “CASA SOL NASCENTE” and the third-party entity(ies).
Thus, any entity subcontracted by “CASA SOL NASCENTE” will process the personal data of our Clients/Users on behalf of and for the account of “CASA SOL NASCENTE,” adopting the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing.
In either case, “CASA SOL NASCENTE” remains responsible for the personal data provided to it.
Under what circumstances do we transfer your personal data?
The provision of certain services by “CASA SOL NASCENTE” may involve the transfer of your data outside of Portugal, including outside the European Union or to International Organizations.
In such cases, “CASA SOL NASCENTE” will strictly comply with applicable legal provisions, namely regarding the determination of the adequacy of the destination country(ies) with respect to the protection of personal data and the requirements applicable to such transfers, including, where applicable, the execution of appropriate contractual instruments that guarantee and respect the legal requirements in force
How can you find out about any changes to the Personal Data Protection Policy?
“CASA SOL NASCENTE” reserves the right to make adjustments or changes to this Personal Data Protection Policy at any time.
What are cookies?
“Cookies” are small software tags that are stored on access devices through the browser, retaining only information related to preferences, and therefore do not include personal data.
What are cookies for?
Cookies help determine the usefulness, interest, and number of uses of websites, allowing for faster and more efficient browsing by eliminating the need to repeatedly enter the same information.
What types of cookies are there?
There are two groups of cookies that may be used:
Persistent cookies – these are cookies that are stored at the browser level on access devices (PC, mobile and tablet) and are used whenever you make a new visit to one of the “CASA SOL NASCENTE” websites. They are generally used to direct navigation to the user’s interests, allowing for a more personalized service.
Session cookies – these are temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.
What do we use cookies for?
- Strictly necessary cookies – These allow you to navigate the website and use applications, as well as access secure areas of the website. Without these cookies, necessary services cannot be provided.
- Analytical cookies – These are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
How can you manage cookies?
All browsers allow users to accept, refuse, or delete cookies, and also notify the user whenever a cookie is received, specifically by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or completely affecting your browsing experience on the site.